Posting this again, but now with some screenshots.
As someone said that I maybe wrote my name wrong. I have all my loggins with capital J and inxx are in lowercase.
So I have 2 screenshots. on one you can see my ingame and there are 2 characters that I made yesterday, because I didn't had any characters on my account. And yes I do remember all my passwords etc.
But when I go to the website to add stats I can't see any of my characters. Thought at first maybe the database need sometime to update so I waited for 24hrs and still can't add stats etc.
Don't care really about the old characters can level up the new ones, just would like to be able to add stats to my characters.
Sorry for spamming with that issue.